Terms of Service

By creating an account, accessing, or using Vephon Studio (the “Service”), you agree to be legally bound by these Terms of Service (“Terms”), our Privacy Policy, Cookie Policy, and Acceptable Use Policy (collectively, the “Agreement”). If you do not agree to all of these terms, you must not access or use the Service.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to this Agreement, and the terms “you” and “your” refer to both you individually and the organization.

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement.

Vephon Studio is an AI-powered content creation platform that enables users to:

• Create persistent, photorealistic AI personas (fictional characters) with consistent facial identity;
• Build reusable asset libraries (outfits, locations, props) with tagging;
• Generate platform-ready social media content (images, captions, hashtags) for Instagram, LinkedIn, X, and other platforms;
• Create multi-persona scenes with multiple AI characters;
• Clone voices with proper consent or design new voices from text descriptions;
• Generate voiceovers and audio content; and
• Access the Service through web application, APIs, and SDKs.

The Service is provided on a subscription and credit-based basis, as described in Section 4. Features may vary by subscription plan.

The Service uses third-party AI models and infrastructure. We act as an orchestration layer, routing your requests to appropriate AI providers based on the task. The availability and quality of AI-generated outputs may vary and depend in part on third-party provider availability.

Eligibility: You must be at least 18 years old. You must provide accurate and complete registration information and keep it updated.

One account per person: Each individual may maintain only one account. Creating multiple accounts to circumvent restrictions, abuse credits, or evade enforcement actions is prohibited and grounds for immediate termination of all accounts.

Account security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at connect@vephon.com if you suspect unauthorized access to your account.

Organizational accounts: If you create an account on behalf of an organization, you are responsible for ensuring that all individuals who access the Service through that account comply with this Agreement.

API keys: If you generate API keys, you are responsible for their secure storage and use. You must not share API keys publicly or embed them in client-side code. Compromised keys should be revoked and regenerated immediately.

Plans: The Service offers multiple subscription tiers (currently Free, Creator, Pro, and Agency) with varying features, credit allowances, and usage limits. Plan details and pricing are available on our Pricing page.

Credits: Credits are the unit of currency within the Service. Credits are consumed when you generate content, clone voices, create personas, or perform other credit-consuming actions. One credit approximately equals one unit of AI generation (the specific cost varies by action type and is displayed before you confirm each action).

Credit expiration: Monthly subscription credits expire at the end of each billing period and do not roll over to the next period. Purchased top-up credits do not expire while your account remains active.

Auto-renewal: Paid subscriptions automatically renew at the end of each billing period (monthly or annual) unless you cancel before the renewal date. You may cancel auto-renewal at any time through your account settings.

Price changes: We may change subscription prices with at least 30 days’ prior notice. Price changes take effect at the start of your next billing period after the notice period. If you do not agree with a price change, you may cancel before the new price takes effect.

Failed payments: If a payment fails, we may retry the charge. If payment cannot be collected after reasonable attempts, we may downgrade your account to the Free plan or suspend access to paid features.

Refund policy: We offer a 7-day refund on your first paid subscription if you are not satisfied. After the initial 7-day period, subscription fees are non-refundable except as required by applicable law. Unused credits are not refundable. To request a refund, contact connect@vephon.com within 7 days of your first subscription payment.

Taxes: All prices are exclusive of applicable taxes. You are responsible for any sales tax, VAT, GST, or other taxes imposed on your subscription or purchases.

Your use of the Service must comply with our Acceptable Use Policy, which is incorporated into these Terms by reference. The Acceptable Use Policy defines permitted uses, prohibited content, prohibited activities, voice cloning restrictions, and enforcement procedures.

Without limiting the Acceptable Use Policy, you specifically agree not to use the Service to:

• Generate content depicting real, identifiable individuals without their explicit written consent;
• Create impersonations of any person, living or deceased, without proper authorization;
• Produce non-consensual intimate imagery of any person;
• Generate content designed to spread misinformation or disinformation;
• Create any content that is illegal in your jurisdiction or the jurisdiction where it will be distributed;
• Clone any voice without the voice owner’s explicit, informed consent; or
• Remove, obscure, or circumvent SynthID watermarks on generated content.

Violations may result in content removal, account suspension, permanent termination, and referral to law enforcement, at our sole discretion.

Your inputs: You retain ownership of all content you provide as input to the Service, including text prompts, reference images, reference audio, persona descriptions, and other creative inputs. You represent and warrant that you have all necessary rights to the inputs you provide.

AI-generated content — paid plans: Subject to these Terms, you own the AI-generated content (images, text, audio) produced by the Service on Creator plan and above. This ownership is contingent upon your compliance with these Terms and the Acceptable Use Policy.

AI-generated content — Free plan: Content generated on the Free plan is licensed to you for personal, non-commercial use only. You may not use Free plan content for commercial purposes, including but not limited to advertising, marketing, product promotion, or resale, without upgrading to a paid plan.

License to Vephon: You grant Vephon AI a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, store, and display your inputs and generated content solely as necessary to provide, maintain, and improve the Service. This license is limited to the operational purposes of the Service and does not extend to training AI models without your separate, explicit consent.

SynthID watermarks: All generated images contain an invisible SynthID watermark identifying them as AI-generated. This watermark is part of the generated content. You may not remove, alter, obscure, or attempt to circumvent this watermark. Removal or circumvention of the watermark is a material breach of these Terms.

No guarantee of uniqueness: AI-generated content may be similar to content generated for other users using similar prompts. We do not guarantee that generated content is unique or that it does not resemble content produced for others.

Content generated using the Service may not be eligible for copyright protection in all jurisdictions. The legal status of AI-generated content under copyright law varies by jurisdiction and is evolving. You are solely responsible for understanding the intellectual property implications in your jurisdiction.

Voice cloning and voice design features are subject to the following additional terms:

Consent requirement: Before cloning any voice, you must confirm that you have obtained the voice owner’s explicit, informed consent through our consent mechanism. By checking the consent box, you represent and warrant under penalty of perjury that:

• You are the owner of the voice, or
• You have obtained the voice owner’s written, informed consent to clone their voice, and
• You will use the cloned voice only for purposes authorized by the voice owner.

Documentation: You must maintain records of voice owner consent for at least three (3) years and produce them upon our request. Failure to produce consent documentation upon request is a material breach of these Terms.

Prohibited voice cloning: You may not clone the voice of:

• Any public figure, celebrity, or notable individual without their explicit written consent and proper licensing;
• Any deceased person without the explicit consent of their estate or legal representative;
• Any minor (under 18) under any circumstances; or
• Any person for the purpose of fraud, impersonation, deception, or harassment.

Your liability: You are solely responsible and liable for any claims, damages, or legal actions arising from your use of the voice cloning feature, including but not limited to claims of unauthorized use of a person’s voice, right of publicity violations, biometric data violations, and defamation. You agree to indemnify and hold Vephon harmless from all such claims (see Section 12).

Audit rights: We reserve the right to audit voice cloning usage and request proof of consent at any time. We may suspend or terminate voice cloning access if we reasonably believe consent requirements are not being met.

Vephon’s intellectual property: The Service, including its software, design, user interface, documentation, AI orchestration logic, trademarks, logos, and trade dress, is the proprietary property of Vephon AI and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms grants you any right to use Vephon’s trademarks, logos, or trade dress without our prior written consent.

Feedback: If you provide feedback, suggestions, or ideas about the Service, you grant Vephon AI a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate such feedback without obligation to you.

DMCA and intellectual property complaints: We respect the intellectual property rights of others. If you believe that content on or generated through the Service infringes your copyright or other intellectual property rights, please submit a notice to our designated agent:

• Email: connect@vephon.com
• Subject line: “DMCA / IP Complaint”

Your notice must include:

• Identification of the copyrighted work or intellectual property claimed to be infringed;
• Identification of the infringing material and its location within the Service;
• Your contact information (name, address, email, phone number);
• A statement that you have a good-faith belief that the use is not authorized by the rights owner, its agent, or the law;
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the rights owner; and
• Your physical or electronic signature.

Counter-notification: If you believe your content was removed in error, you may submit a counter-notification with: identification of the removed content, a statement under penalty of perjury that the removal was a mistake, your name, address, and phone number, and a statement consenting to jurisdiction. We will forward counter-notifications to the original complainant and may restore the content within 10–14 business days if no legal action is filed.

By using the Service, you represent and warrant that:

• You are at least 18 years old and have the legal capacity to enter into this Agreement;
• All information you provide is accurate, current, and complete;
• You have all necessary rights, licenses, and consents for any content you upload or provide as input to the Service, including reference images, audio recordings, and text;
• If you clone a voice, you have the voice owner’s explicit, informed, written consent as described in Section 7;
• Your use of the Service and any content you generate will comply with all applicable laws, regulations, and third-party rights;
• You will comply with the Acceptable Use Policy at all times;
• You will not use the Service to infringe, misappropriate, or violate any third party’s intellectual property, privacy, publicity, or other rights;
• You will disclose that content is AI-generated where required by applicable law; and
• You will not attempt to reverse-engineer, decompile, disassemble, or derive the source code of the Service or its underlying AI models.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VEPHON AI EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, QUALITY, OR COMPLETENESS OF ANY AI-GENERATED CONTENT; AND
• WARRANTIES REGARDING THE AVAILABILITY OR PERFORMANCE OF THIRD-PARTY AI PROVIDERS.

AI OUTPUT DISCLAIMER: AI-generated content may contain errors, inaccuracies, artifacts, biases, or unintended resemblances to real persons, copyrighted works, or trademarked materials. Vephon AI does not review, endorse, or guarantee the accuracy, legality, or appropriateness of AI-generated outputs. You are solely responsible for reviewing, verifying, and assuming all risk associated with any use of AI-generated content.

BETA AND EARLY ACCESS: Features labeled as “beta,” “preview,” “experimental,” or “early access” are provided without any warranty whatsoever and may be modified, suspended, or discontinued at any time without notice. Beta features may contain bugs, produce unexpected results, or cause data loss.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

EXCLUSION OF DAMAGES: IN NO EVENT SHALL VEPHON AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER VEPHON AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LIABILITY CAP: VEPHON AI’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO VEPHON AI IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

EXCEPTIONS: The foregoing limitations do not apply to (a) Vephon AI’s liability for fraud or willful misconduct, (b) liability that cannot be excluded or limited under applicable law, or (c) your indemnification obligations under Section 12.

ESSENTIAL PURPOSE: The limitations and exclusions in this section apply even if any remedy provided under these Terms fails of its essential purpose.

You agree to defend, indemnify, and hold harmless Vephon AI, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Service or any content you generate, upload, or distribute through the Service;
• Your violation of these Terms, the Acceptable Use Policy, or any applicable law or regulation;
• Your voice cloning activities, including any claims that you cloned a voice without proper consent or authorization;
• Any third-party claim that your inputs, generated content, or use of the Service infringes or violates the intellectual property, privacy, publicity, or other rights of any third party;
• Any claim arising from the publication, distribution, or commercial use of content you generated through the Service;
• Your failure to disclose that content is AI-generated where required by applicable law; or
• Any fraudulent, abusive, or illegal activity conducted through your account.

We will promptly notify you of any such claim and cooperate with you (at your expense) in defending it. We reserve the right to assume exclusive control of the defense of any claim subject to indemnification, at your expense. You may not settle any claim without our prior written consent.

The Service relies on third-party AI providers, infrastructure services, and payment processors to operate. These include, without limitation, Google (Firebase, Gemini, Veo), Anthropic (Claude), ElevenLabs, xAI (Grok), Razorpay, Amazon Web Services, and Vercel.

No endorsement: Reference to third-party services does not constitute endorsement. Each third-party service is subject to its own terms of service and privacy policy.

Third-party outages: We are not responsible or liable for any downtime, errors, data loss, or service degradation caused by third-party provider outages, rate limits, policy changes, or discontinuation of services. AI model availability, quality, and behavior are subject to change by the underlying providers without notice to us.

Links: The Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or availability of any third-party sites or services.

No guarantee of providers: We reserve the right to change, add, or remove third-party providers at any time to improve the Service. We will update our Privacy Policy to reflect material changes in data-sharing practices.

Uptime: We aim for high availability but do not guarantee uninterrupted access to the Service. The Service may be temporarily unavailable due to scheduled maintenance, upgrades, or circumstances beyond our control.

Modifications: We reserve the right to modify, update, or discontinue any feature or aspect of the Service at any time. For material changes that reduce the functionality of paid features:

• We will provide at least 30 days’ prior notice for changes to core features;
• If a material feature is removed, you may cancel your subscription for a prorated refund of prepaid fees for the remainder of your current billing period.

Discontinuation: If we decide to permanently discontinue the Service, we will provide at least 90 days’ notice and offer a mechanism for you to export your data (including persona configurations, generated content, and voice data).

Termination by you: You may close your account at any time through your account settings or by contacting connect@vephon.com. Closing your account cancels any active subscription at the end of the current billing period. No refund is provided for the remaining portion of a billing period unless you are within the 7-day refund window for your first subscription.

Termination by Vephon: We may suspend or terminate your account immediately and without prior notice if:

• You violate these Terms or the Acceptable Use Policy;
• Your account is used for fraudulent, abusive, or illegal activity;
• Required by law or regulatory order;
• Your account shows no activity for 12 or more consecutive months (with 30 days’ prior notice before deletion); or
• Continued provision of the Service to you would pose a risk to the Service, other users, or third parties.

Effect of termination: Upon termination, your right to use the Service ceases immediately. We will retain your data for 30 days following termination to allow you to request an export. After 30 days, your data (including personas, generated content, voice data, and account information) will be permanently deleted, except as required for legal compliance, dispute resolution, or enforcement of these Terms.

Survival: Sections 6 (Content Ownership), 7 (Voice Cloning Terms), 8 (Intellectual Property), 10 (Disclaimer of Warranties), 11 (Limitation of Liability), 12 (Indemnification), 16 (Dispute Resolution), and 18 (General Provisions) survive termination of this Agreement.

Informal resolution: Before initiating any formal dispute resolution, you agree to contact us at connect@vephon.com with a written description of the dispute and give us 60 days to attempt to resolve it informally.

Binding arbitration: If informal resolution is unsuccessful, any dispute, claim, or controversy arising out of or relating to this Agreement or the Service shall be resolved by binding individual arbitration, rather than in court, except as set forth below. Arbitration shall be administered under the rules of a recognized arbitration institution mutually agreed upon by the parties or, failing agreement, under the UNCITRAL Arbitration Rules. The arbitration shall be conducted in English.

CLASS ACTION WAIVER: YOU AND VEPHON AI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING.

Small claims exception: Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the court’s jurisdictional limit.

Injunctive relief: Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights or confidential information.

Opt-out: You may opt out of the arbitration and class action waiver provisions within 30 days of first agreeing to these Terms by sending written notice to connect@vephon.com with the subject line “Arbitration Opt-Out.” If you opt out, disputes will be resolved in the courts specified in Section 18.

Neither party shall be liable for any failure or delay in performing its obligations under this Agreement (other than payment obligations) to the extent that such failure or delay results from circumstances beyond the party’s reasonable control, including but not limited to: acts of God, natural disasters, pandemics or epidemics, war, terrorism, riots, government actions or orders, labor disputes, internet or telecommunications failures, power outages, cyberattacks, or failures of third-party AI providers, cloud infrastructure, or payment processors.

The affected party will promptly notify the other party and use reasonable efforts to mitigate the impact. If a force majeure event continues for more than 90 consecutive days, either party may terminate this Agreement with respect to the affected obligations upon written notice.

Governing law: This Agreement shall be governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. For users who have opted out of arbitration, the courts located in Bengaluru, Karnataka, India, shall have exclusive jurisdiction over any disputes.

Severability: If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties’ original intent.

Entire agreement: This Agreement, together with the Privacy Policy, Cookie Policy, and Acceptable Use Policy, constitutes the entire agreement between you and Vephon AI regarding the Service and supersedes all prior agreements, understandings, representations, and warranties, whether written or oral.

No waiver: Our failure to enforce any right or provision of this Agreement shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Vephon AI.

Assignment: You may not assign or transfer this Agreement or any rights hereunder without our prior written consent. We may assign this Agreement in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, with notice to you.

Notices: We may provide notices to you via email (to the address associated with your account), in-app notifications, or by posting on the Service. Notices to Vephon AI must be sent to connect@vephon.com.

Electronic communications: By using the Service, you consent to receiving electronic communications from us. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

Headings: Section headings are for convenience only and do not affect the interpretation of this Agreement.

Export compliance: You agree to comply with all applicable export and re-export control laws and regulations. You may not use or access the Service from any country or territory subject to comprehensive sanctions, or if you are on any restricted party list.