Pre-launch

Vephon Studio is pre-launch — join the waitlist

Help & Support

Find answers to common questions or reach out to our team. We typically respond within 1-2 business days.

Contact support

connect@vephon.com

For account issues, billing questions, or anything not covered below, send us an email. Include your account email and a clear description of the issue.

Frequently Asked Questions

Quick answers to the most common questions.

Credits are the usage currency in Vephon Studio. Every action — generating images, enhancing prompts, creating videos, cloning voices — costs a specific number of credits. Your subscription plan includes a monthly credit allowance that resets each billing cycle. You can also purchase top-up packs for additional credits that never expire.

Go to the Personas tab and tap "New". You can either describe your persona manually (appearance, personality, background) or use AI generation — just provide a free-form description and our AI will create a complete persona profile for you. Once created, Vephon Studio generates photorealistic reference images that maintain consistent face identity across all content.

Vephon Studio generates content optimized for Instagram (posts, carousels, reels, stories), LinkedIn (text and image posts), X/Twitter (tweets with media), TikTok (videos and shorts), YouTube (videos and shorts), and standalone use. Each output is automatically formatted with the right dimensions and style for the target platform.

Go to Settings > Subscription in the app and tap "Cancel Subscription". Your subscription will remain active until the end of the current billing period. You will not be charged again after cancellation. Your remaining credits will be available until the period ends.

Vephon Studio supports multiple quality tiers: Standard (1K), High (2K), and Ultra (4K) for images. Higher quality uses more credits but produces sharper, more detailed results. Video generation supports 720p and 1080p resolutions. You can set a default quality in Settings to apply to all new creations.

Navigate to a persona's detail page, then tap the Voice section. You can either design a voice by describing its characteristics (tone, pitch, style) or clone an existing voice by uploading a clear audio sample. Voice cloning requires a recording of at least 30 seconds for best results. Once created, you can preview and use the voice in content generation.

If a generation fails, the credits reserved for that job are automatically refunded to your balance. You can retry the generation from the gallery detail screen. If failures persist, try simplifying your prompt or check that your persona's reference images are ready.

Yes. From the gallery detail screen, you can edit images using AI-powered editing, create videos from still images, and remix entire content jobs with a new prompt while keeping the same persona and platform settings. Each edit creates a new version so you never lose the original.

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